Frequently Asked Questions

Who is Vera Whole Health?

Vera Whole Health is a national leader in advanced primary care. Our model is uniquely designed to help people achieve optimum social, psychological, and physical well-being.

In addition to the value-based care contract, Vera offers advanced primary care services and expanded care services (preventive care, acute care, clinically integrated health coaching, disease management, behavioral health, and more). Because Vera is a primary care provider,Vera knows primary care providers, and we leverage that knowledge to provide services that go beyond what other value-based contracts offer by uniquely meeting the needs of providers and patients alike.

What is the Vera value-based contract?
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Value-based care (VBC) shifts incentives towards achieving outcomes over volume (quality over quantity). Through its proactive and data-driven approach, VBC ensures better alignment among providers, patients, and insurance companies in the shared objectives of maintaining patient health and controlling costs over the long term. Addressing risk factors and early-stage diseases proves to be more beneficial for patients and cost-effective compared to late-stage interventions and hospitalizations. Likewise, well-managed chronic conditions result in lower costs compared to uncontrolled conditions with a tendency to progress. The implementation of enhanced care coordination and data sharing further aids in streamlining administrative processes and improved patient health outcomes.

Vera Whole Health’s value-based arrangement helps independent primary care providers improve quality, outcomes, and performance through a combination of complementary clinical wrap-services and administrative support.

How do I know if I qualify for the Vera value-based contract?

At this time, the Vera value-based contract is exclusive to providers in specific geographic regions of Georgia and Connecticut. For further information on eligibility please reach out to us at 1(800) 985-3540 or at provider.inquiries@verawholehealth.com.

How will Vera increase my panel size?
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Vera conducts engagement campaigns on behalf of the provider to existing patients with the aim of 1) guiding folks to primary care, 2) gaps in care closure, and 3) getting patients to clinical services that may benefit their health. By accomplishing these goals, we aim to keep patients engaged with their health and under their provider’s care for years to come.

Separately, Vera conducts ACA welcome calls and targeted outreach on a broad patient population to provide high performing provider partners the opportunity to grow their panel under a favorable economic structure.

What specific Vera clinical wrap services can I refer my patients to?

With the Vera value-based contract, Vera supports provider partners with access to clinical capabilities that wrap virtually around patients and providers to increase high-value touchpoints between provider visits; all included for providers contracted with our program.

Patients can be referred to licensed clinicians via phone, virtual visits, or in-app messaging for the following services: behavioral health, diabetes management, nutrition education, health coaching, care navigation, condition management, and referral management.

How will this contract affect my day to day workflow?

Vera leverages patient data and specialized knowledge in expanded care services to deliver virtual healthcare that seamlessly integrates with providers' diagnosis and treatment plans. Rather than requiring providers to adapt to new technologies or modify their patient care approach, we integrate into existing systems that are already in place. Recognizing the unique nature of provider groups, we collaborate with each one to establish optimal workflows that align with their preferences and care teams. Vera provides an extended care team partner, ensuring additional coordination and touchpoints beyond the office visit for comprehensive patient care.

Vera Value-Based Contract

Providers trust us to deliver on our promises

Improve care

Reduce cost

Reduce cost

A value-based partnership without disruption

Supportive clinical wrap services

Ongoing education and support

Enhanced economics for provider practices

One partner for both Medicare and commercial patients

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Frequently Asked Questions