Better access and lower costs are the goals behind CVS Health’s finalized purchase of Aetna.
The merger is yet another indication that healthcare is moving in a new direction. CVS Health joins companies like Apple, Amazon, and GM in finding new ways to engage with patients, provide higher quality care, increase access, and reduce costs for everyone involved.
So, how does CVS Health’s acquisition of Aetna hope to change the healthcare industry? Let’s take a look at their ideas for improving access and engagement with retail locations and better data.
Seventy percent of the population lives in a community with a CVS Health store. Stores employ full-time pharmacists and offer a variety of health and wellness products, but they’re also dependable retail locations for everything from groceries to gifts.
CVS Health hopes to combine Aetna’s knowledge of improving patient outcomes with the convenience of the community drugstore. Part of that plan includes building on the abilities and trusted relationships that most CVS Health customers already have with their pharmacists.
On-Site Clinics Ahead Of The Game
The same ideas and motivating factors behind the CVS Health/Aetna deal are already at play within an on-site clinic, including better access, rich data, higher engagement, trusted relationships, and lower costs.
Access — By placing a clinic at an on- or near-site location, employees have direct access to full, primary care, within minutes. Plus, free, generic prescriptions are filled on site to make it even easier for patients to get the medication they need.
Data — Rich informatics derived from claims history help create a customized clinical experience.
Trusted relationships — Dedicated care teams including a provider and health coach use empathetic listening to connect with patients. Care teams help patients set smart goals and foster an environment of behavior change that empowers patients to take ownership of their own health.
Lower costs — Healthier people cost less money. As health outcomes improve, costs associated go down, especially for high-risk populations and those with chronic illnesses.