It won't shock you to read, there's a ton of waste happening in today's healthcare system. And part of that is evidence the system — complicated as it is — is actually working as it's supposed to — to make money, often at the expense of patients.
But waste is also evidence our healthcare is less focused on the patient and more on the book of business. Surely you've noticed costs rising year over year over year.
What can we do to eliminate the unnecessary excess and focus solely on patient care?
We believe it starts with care coordination. That's the difference-maker in our on- or near-site clinic model.
Through an on-site care center, each patient works with a primary care provider and health coach to develop a personalized care plan. Once a plan is in place, the care team guides them through the plan and coordinates their care from start to finish.
That means patients get most of the care they need at the care center, reducing costly urgent care, pharmacy expenses, and emergency room visits.
When a patient’s needs extend beyond the clinic, Vera coordinates their path to specialty care that makes the most sense for their situation. Once their specialty care is complete, patients return to the clinic for follow-up.
It really is that simple. But there are even more benefits.
Here are three ways an on-site care center with a primary care provider as the central hub helps you say "good bye" to unnecessary waste:
Level of care: An on-site clinic, a primary care provider builds rapport with patients. Spending quality time understanding their needs and context, they're able to determine what kind of care is needed and if a patient needs a referral to a specialist. Many times, we've found that most treatment — even those patients think need to be done by a specialist — can be done within the on-site clinic. So the patient isn't seeing a specialist when there's really no need
Resources: When a patient is referred to a specialist by a primary care provider of an on-site clinic, there's already a baseline. Our primary care doctors coordinate all of the care for the patient, and are communicating to the specialist to help them understand the needs of the patient, because they know them, their history, and their context the best. Without this type of coordination, a patient will have to undergo a barrage of tests and procedures so the specialist can better understand the needs of the patient. They're just not necessary.
Time: Through the on-site clinic model, the primary care provider can often address almost 80% of a patient's healthcare needs. So the wait time for a specialist isn't necessary. But more than that, through coordinated care, when a patient is referred, the specialist has all the background information they need before the patient ever enters the waiting room.
Want to be a part of eliminating excess and turning the focus of healthcare back to providing care to patients? An on-site care center might be just what you need.