To stay competitive in today’s job market, municipalities need to invest in the health of their workforce. Otherwise, they risk losing talent to competing companies and being unprepared for unexpected challenges like pandemics.
Vera Whole Health’s advanced primary care (APC) model changes the game. Here are five ways our model helps municipalities achieve their health goals and thrive:
To keep up with the substantial benefits packages offered by competing companies (and to attract talent), municipalities can adopt the APC model to:
Provide conveniently located care centers that give members access to the majority of care they need, including lab work, prescriptions, and preventive care
Utilize Vera health coaches that help patients focus on their whole health
Offer enhanced virtual care and telehealth services along with in-person experiences for greater convenience
Tailor benefits to specific members
As a result, members feel their employer actually cares about them and their health, which leads to a closer relationship and less turnover.
2. Providing a medical home
Patient-centered medical homes are not a new idea, but they have received a new life by being paired with the benefits of APC.
When a care center acts as a medical home, your members are guaranteed clear and convenient access to a single location, or a regional network, for the majority of the care they need. And with the addition of health navigation tools through the combination of Vera and Castlight Health, providers and behavior change coaches have a more comprehensive understanding of a patient’s health journey.
3. Increasing member engagement
When members have access to higher quality benefits and greater convenience, engagement skyrockets.
With the Vera APC model, municipalities like the City of Everett saw the number of employees engaged with the care center reach 40%, preventive visits by employees increased by 25%, and a patient satisfaction rating of 4.76/5 — all within the first year.
4. Navigating unexpected challenges
Most employers would be hard-pressed to imagine a scenario more challenging to improving health outcomes than the pandemic.
Ensuring the safety and well-being of members meant leadership had to consider everything from testing and onsite rules, to work-from-home schedules, and care plans for when infections occurred.
When care is fully integrated into one medical home providing APC services, coordinating every care touchpoint is streamlined. This makes it far easier to adapt when the unexpected happens.
5. Addressing rising costs
Placing the Vera APC model at the center of a benefit strategy can reduce costs while increasing benefits.