Healthier employees mean fewer claims, fewer (and shorter) hospital stays, and less time and money spent on staff coverages. Other benefits include:
Increased employee satisfaction rates
Better retention and recruiting
Companies thrive when their employees get the access and engagement they need when it comes to healthcare.
When they feel truly heard and taken care of, they’re more likely to visit their providers more frequently and stay on top of any concerns with regular checkups, assessments, and treatment. This helps to foster a culture of health in the workplace that positively affects the entire company population.
How primary care keeps employees healthy
The current fee-for-service system is difficult to navigate and fraught with unexpected costs, long waits, and frustratingly short appointments where patients don’t feel heard or cared for by their doctors.
They’re shuffled between specialist visits and medical facilities, where their symptoms are addressed but not the underlying issues or negative social determinants of health that affect their ability to begin living a healthier lifestyle.
Through primary care, providers can address these issues through time-rich appointments and empathetic listening, where they and their patients can form trusting relationships and get to know each other.
In addition, allowing providers to deliver diagnoses and treatments they’re qualified to offer instead of referring patients out to specialists (except where necessary) centralizes care for employees. This also creates a more efficient process for employees to schedule visits and get the support and information they need to become more engaged in their own health.
The type of healthcare you provide and how it’s delivered impacts how your employees utilize their benefits and how often they use them. At an on- or near-site care center, employees are able to receive the majority of the healthcare they need, including:
This makes it easier not only for your employees to keep track of their whole health plans, but also for their providers. Providers can see what their patients need and anticipate what services or treatments they may require in the future.
Better outcomes help companies thrive
Organizations that recognize the importance of the type of healthcare they provide to their employees, and how that healthcare is delivered, see staggering returns on their investment.
For example, Seattle Children’s, one of the nation’s premier children’s hospitals, was staggering under a huge volume of unmanaged claims with a trend increase of 7-10% that cost them about $3-4 million per year. They were also facing a Cadillac tax of $4 million in 2018.
In order to change this alarming trend, they needed to find a better solution for their bottom line and their 6,000 employees. We worked with them to build a near-site clinic served by a dedicated primary care team. Within one year, claims were decreasing. They also saw an 80% drop in hospital days, and within two years, Seattle Children’s had saved a net $3.5 million.