What is advanced
primary care?
Simply put, it’s what healthcare should be. Advanced primary care takes what you’ve come to expect from standard fee-for-service healthcare – the long waits, the frustratingly short appointments, the shuffle of specialist visits, the high costs and stress — and turns it upside down, creating a new model with aligned incentives that benefit patients, providers, communities, employers, and insurers while saving money.
Advanced primary care minimizes obstacles to health by emphasizing time-rich appointments, empathetic listening, and behavior change. The results are better outcomes, improved population health and satisfaction, and fewer claims.
Accessibility to more providers, smart scheduling, low-to-no-cost visits, convenient locations, and no wait times
Time-rich appointments that allow people to be heard and providers to understand them beyond their symptoms
Primary care providers who have the time, support, and staff to provide most of a person’s care -- care that in today’s system is being outsourced to specialists
Care coordination to prevent gaps in communication and treatment when specialty care is appropriate, including follow-up and integration into the member’s care plan
Empathetic listening that goes beyond prescriptive medicine, building connections and understanding of a person’s whole health
An informatics platform that identifies health risk opportunities and provides actionable insight into utilization
Professional health coaches who use the transtheoretical change model to help patients improve their lifestyles and achieve life goals
Culture change is the result of people seeing their care team as an extension of their friends and family, and the powerful realization that they, themselves, are in control of their own health
