Blog

Patient Experience

Blog Post
09.08.2020

Increase Acquisition & Retention With A Better Member Experience

An exceptional member experience is the most effective way to ensure that you can acquire and retain more members and grow your market share.

Blog Post
12.31.2019

Ryan Schmid’s Healthcare Vision For The Next Decade

While most organizations are planning how they’ll usher in the new decade, Vera CEO Ryan Schmid is setting his sights on where healthcare, and the member...

Blog Post
12.10.2019

Improving Member Experience With Integrated Healthcare

Integrated healthcare is an approach that can greatly benefits insurers. It’s characterized by a high degree of collaboration and communication among health...

Blog Post
12.05.2019

How The Member Experience Impacts Payer Market Share

A positive member experience is vital for payers looking to increase their market share. It will enhance new member acquisition and increase current member...

Blog Post
11.21.2019

How Your Care Model Reveals (Or Hides) Social Determinants

A person’s health is the product of a complex equation that relates our family health history, personal lifestyle choices, and social and environmental factors.

Blog Post
10.10.2019

Our Top 5 Posts For Insurers And Networks

As consumers, we have come to expect better service than ever before, easy access to the information we need on any platform we want, and clarity around what...

Blog Post
08.02.2019

Vera Patient Testimonial: “This Experience Has Changed My Life”

Elizabeth has always led an active life. Living in northern Arizona, surrounded by majestic mountains and beautiful trails, physical activity is core to who...

Blog Post
04.23.2019

A Tale Of Two Tims: Employee Healthcare Before and After Vera

Meet Tim.

He's a nice guy. A family man who's good at his job. And when it comes to physical activity, he’s a weekend warrior.

During the week, however, he’s a...

Blog Post
05.24.2018

Positive Relationships Between Patients & Providers Drive Better Outcomes

“...All too often, the powerful simplicity of our humanness gets lost in the process of medicine itself.” — Excerpt from Connected: Improving the...
Blog Post
05.17.2018

Empathy, Communication, And Shared Decision-Making: A Recipe For Better Relationships

“Patients are not simply looking to visit their doctors to cure a disease, and now also want a positive patient-provider relationship that yields a positive...
Blog Post
05.03.2018

Why Persistent Primary Care Pays Off

“This is a problem for our health-care system. It doesn’t put great value on care that takes time to pay off. But this is also an opportunity. We have the...