Patient Experience

Blog Post

Vera Patient Testimonial: “This Experience Has Changed My Life”

Elizabeth has always led an active life. Living in northern Arizona, surrounded by majestic mountains and beautiful trails, physical activity is core to who...

Blog Post

Stay Healthy With SMART Goals

Late summer is a time of preparation. It's still warm (even hot!), but kids and teachers are preparing to return to school, and before long we'll be enjoying...

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Global Healthcare: 4 Major National Models And How They Work

Right now, healthcare innovation is a hot topic with legislators and government officials. Opinions on the best path forward often involve discussions of our...

Blog Post

A Tale Of Two Tims: Employee Healthcare Before and After Vera

Meet Tim.

He's a nice guy. A family man who's good at his job. And when it comes to physical activity, he’s a weekend warrior.

During the week, however, he’s a...

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Better Late Than Never: Patient Testimonial

As James approached his 50th birthday, checking in with a doctor was a gift he knew he needed to give himself. It had been 10 years since his last annual...

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Why Providers Love Engaged Patients: Q&A With Phyllis Gilmore, MD

When a patient engages with their provider, health coach, or clinic, everyone wins. Why? Because engaging is the first step for a patient to take ownership of...

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Positive Relationships Between Patients & Providers Drive Better Outcomes

“...All too often, the powerful simplicity of our humanness gets lost in the process of medicine itself.” — Excerpt from Connected: Improving the...
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Empathy, Communication, And Shared Decision-Making: A Recipe For Better Relationships

“Patients are not simply looking to visit their doctors to cure a disease, and now also want a positive patient-provider relationship that yields a positive...
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Why Persistent Primary Care Pays Off

“This is a problem for our health-care system. It doesn’t put great value on care that takes time to pay off. But this is also an opportunity. We have the...