But with the right implementation, virtual care (or telehealth) offers a solution that can adapt safely to ensure continuity of care despite unprecedented developments and everyday demands. And it’s a solution that is poised to deliver long-ranging benefits.
Benefit #1: Efficient care for everyday life
Whether it’s fear of COVID-19 or the realities of a busy life, virtual care accommodates everything from pandemic-related precautions to unique circumstances and hectic routines. Virtual care is efficient, too. It erases the time it takes to commute to a care center.
Benefit #2: Increased access to care
Instead of replacing in-center appointments, virtual care provides an additional avenue for patients to connect with medical professionals, including:
primary care providers
behavioral health clinicians
It’s one more access point for employees who need to schedule and receive care at any point in their day.
Benefit #3: Improved health outcomes
When paired with a care model that’s built around health outcomes, virtual care extends the whole person care experience found in an in-center appointment. Virtual care helps patients and providers foster trusting relationships where underlying causes can be identified and patients take greater ownership over their health goals. It’s a formula for improved health outcomes — and improved health means happier, healthier, and more productive employees.
Benefit #4: Reduced cost of care
By increasing utilization of primary care services, including routine and preventive care, virtual care reduces utilization of (and strain on) all other portions of the healthcare system. This includes specialty and urgent care, ER visits, and hospitalizations.
Today’s workforce wants better healthcare options that are simple and focused on their holistic health. Advanced primary care (APC) with virtual care allows organizations to provide exactly what employees want — all while reducing costs and improving recruiting and retention. It’s not just a win-win; it’s the future of healthcare.