Member Experience
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Providing Value Through Quality & Satisfaction
As healthcare costs continue to climb and domestic health outcomes fall below other high-income countries, value-based care creates a sustainable advantage by...

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Advanced Primary Care: A Proven Value-Based Model That Drives Real Outcomes
There is a better way — a healthcare model with proven results where everyone truly wins. Advanced primary care can help put an end to skyrocketing costs while improving health outcomes and increasing the quality of members’ care experience.

Increase Acquisition & Retention With A Better Member Experience
An exceptional primary care experience is the most effective way to acquire and retain happier, healthier members — but that very experience can be difficult...

Why Telehealth Is Essential: What You Need To Know To Care For Patients Wherever They Are
This resource outlines what telehealth is; how to successfully adopt it; and how it can improve healthcare access, facilitate more timely health interventions, and decrease the cost of care. Specifically: