Patient Experience

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How Your Care Model Reveals (Or Hides) Social Determinants

A person’s health is the product of a complex equation that relates our family health history, personal lifestyle choices, and social and environmental factors.

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Our Top 5 Posts For Insurers And Networks

As consumers, we have come to expect better service than ever before, easy access to the information we need on any platform we want, and clarity around what...

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Vera Patient Testimonial: “This Experience Has Changed My Life”

Elizabeth has always led an active life. Living in northern Arizona, surrounded by majestic mountains and beautiful trails, physical activity is core to who...

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Global Healthcare: 4 Major National Models And How They Work

Right now, healthcare innovation is a hot topic with legislators and government officials. Opinions on the best path forward often involve discussions of our...

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A Tale Of Two Tims: Employee Healthcare Before and After Vera

Meet Tim.

He's a nice guy. A family man who's good at his job. And when it comes to physical activity, he’s a weekend warrior.

During the week, however, he’s a...

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Positive Relationships Between Patients & Providers Drive Better Outcomes

“...All too often, the powerful simplicity of our humanness gets lost in the process of medicine itself.” — Excerpt from Connected: Improving the...
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Empathy, Communication, And Shared Decision-Making: A Recipe For Better Relationships

“Patients are not simply looking to visit their doctors to cure a disease, and now also want a positive patient-provider relationship that yields a positive...
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Why Persistent Primary Care Pays Off

“This is a problem for our health-care system. It doesn’t put great value on care that takes time to pay off. But this is also an opportunity. We have the...