An exceptional member experience is the most effective way to ensure that you can acquire and retain more members and grow your market share.

While most organizations are planning how they’ll usher in the new decade, Vera CEO Ryan Schmid is setting his sights on where healthcare, and the member...

Integrated healthcare is an approach that can greatly benefits insurers. It’s characterized by a high degree of collaboration and communication among health...

A positive member experience is vital for payers looking to increase their market share. It will enhance new member acquisition and increase current member...

A person’s health is the product of a complex equation that relates our family health history, personal lifestyle choices, and social and environmental factors.

As consumers, we have come to expect better service than ever before, easy access to the information we need on any platform we want, and clarity around what...

Elizabeth has always led an active life. Living in northern Arizona, surrounded by majestic mountains and beautiful trails, physical activity is core to who...

Meet Tim.

He's a nice guy. A family man who's good at his job. And when it comes to physical activity, he’s a weekend warrior.

During the week, however, he’s a...

“...All too often, the powerful simplicity of our humanness gets lost in the process of medicine itself.” — Excerpt from Connected: Improving the...

“Patients are not simply looking to visit their doctors to cure a disease, and now also want a positive patient-provider relationship that yields a positive...

“This is a problem for our health-care system. It doesn’t put great value on care that takes time to pay off. But this is also an opportunity. We have the...