Member Engagement

How Empathetic Listening Improves Healthcare For Members And Providers
Providers have an innate desire to help people. That passion is often what initially led them to their practice.
However, in the current healthcare system,...

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7 LIES We’ve Told Ourselves That Prevent Us From Fixing Healthcare
We constantly talk about fixing healthcare, but we lie to ourselves about what’s driving our system’s flaws. The result is that our self-deception prevents us from seeing what’s really going on, and guarantees we’ll keep making the same mistakes. In this white paper, we take on seven of those mistakes, and the lies that are driving them.

Managing Your Stress: 4 Steps to Building a Centered 2022
Stress has a sneaky way of drifting into your life at the worst moments. It can affect every aspect of your experience, from your productivity at work, to your...

Behavior Change: The Path Towards Health Transformation
This resource includes an overview of the science of behavior change and why it’s essential for patients, an explanation of the barriers preventing behavior change, and a new model of primary care that makes it possible again.