Member Experience

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New Resource — Telehealth is Essential: Here’s How To Implement A Solution

There’s no denying that telehealth is now an essential mode of healthcare delivery. Providers are relying on remote care to connect with patients during the...

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Our Take On 6 Key Healthcare Trends For Payers

COVID-19 has accelerated the pace of changes happening in healthcare. As these trends take shape, they create a picture of what post-COVID-19 healthcare may...

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Increase Acquisition & Retention With A Better Member Experience

An exceptional member experience is the most effective way to ensure that you can acquire and retain more members and grow your market share.

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Ryan Schmid’s Healthcare Vision For The Next Decade

While most organizations are planning how they’ll usher in the new decade, Vera CEO Ryan Schmid is setting his sights on where healthcare, and the member...

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Improving Member Experience With Integrated Healthcare

Integrated healthcare is an approach that can greatly benefits insurers. It’s characterized by a high degree of collaboration and communication among health...

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How The Member Experience Impacts Payer Market Share

A positive member experience is vital for payers looking to increase their market share. It will enhance new member acquisition and increase current member...

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How Your Care Model Reveals (Or Hides) Social Determinants

A person’s health is the product of a complex equation that relates our family health history, personal lifestyle choices, and social and environmental factors.

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Our Top 5 Posts For Insurers And Networks

As consumers, we have come to expect better service than ever before, easy access to the information we need on any platform we want, and clarity around what...

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Vera Patient Testimonial: “This Experience Has Changed My Life”

Elizabeth has always led an active life. Living in northern Arizona, surrounded by majestic mountains and beautiful trails, physical activity is core to who...

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A Tale Of Two Tims: Employee Healthcare Before and After Vera

Meet Tim.

He's a nice guy. A family man who's good at his job. And when it comes to physical activity, he’s a weekend warrior.

During the week, however, he’s a...

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Wellness Programs Need More Than Incentives Alone

Wellness programs are popular additions for many employers seeking to attract top talent and keep existing employees happy with robust benefits.

But do those...

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Positive Relationships Between Patients & Providers Drive Better Outcomes

“...All too often, the powerful simplicity of our humanness gets lost in the process of medicine itself.” — Excerpt from Connected: Improving the...